This Shipping policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.
We do not charge anything for shipping whether the product is shipped
In general, shipments are in transit for 3 – 5 days (Monday to Friday). The order cut-off time will be 11:00 AM Pacific Standard Time (Los Angeles). The order handling time is 1 – 2 business days (Monday to Friday).
We are partnered with USPS, UPS, FEDEX, DHL & DB Schenker to deliver our products worldwide to our high class customers in the shortest suitable period.
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 1 day of placing your order at firstname.lastname@example.org
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
To return your product, you should mail your product, SKU number, copy of the receipt to the same address in the package, please contact us for through our email for mor information if not sure.
When you receive a refund, 25% of the return shipping cost will be deducted from your refund total. Depending on where you live, the time it may take for your exchanged product to reach you may vary.